Shopping Cart 0 items - $0 0

Frequently Asked Questions

The Lendapair platform affords two ways of renting, using membership for our more frequent customers or pay-as-you-go rent for our once-a-while customers. To learn more about memberships, see our  Plans page.

All shoes are purchased and maintained by Lendapair.

All products on Lendapair are 100% Authentic!

All shoes, and shoe bags are cleaned after each use. Our cleaning agents and practices are designed to kill the common cold and flu viruses. Based on current guidance, we have no reason to believe our processes are ineffective against COVID-19. We thoroughly disinfect and deodorize the inside and the bottom of the shoes.

Standard Membership – As a Standard member, you will have access to a subset of the shoe collection, with shoes with a retail value of up to $750.00. You will be able to swap as often as you want.

Unlimited Membership – As an Unlimited member, you will have access to the entire shoe collection, shoes with a retail value of up to $3000.00. You will be able to swap as often as you want.

Learn more on our Plans page

Memberships are automatically renewed and billed on the same day monthly using the payment method on file. Your membership will not expire unless you contact us to cancel.

Yes, we do offer wedding packages. Contact us to discuss further details.

The shoes will arrive one day before your start rental date.

Shoe rentals are for three days max. Please return the shoes to the nearest UPS the day after your end rental date. Each additional day will be the daily charge corresponding to the shoe’s daily fee.

We ship all items in a reusable mailer box with a pre-paid shipping label. Package the items as they were received, tape the box shut, add the shipping label, and drop them off at a USPS store.

If UPS is closed on your return date due to a holiday observation, please contact us immediately to help coordinate a new return date or different carrier.

If the shoes are damaged due to intentional or negligent acts, a fee may be assessed and charged. The exact amount charged will depend on the extent of the damage up to the total “Damage Fee” paid during checkout.

Once the shoes are received and pass inspection, you will receive your refundable deposit back to your original payment method. This usually takes three to four days after the return.

Currently, we don’t have the option of purchasing shoes.

Subscribe To Our News!

Minimum 4 characters